Terms of Service

Your agreement to our terms for using our website and services.

Introduction

Welcome to Acmez Technologies Pvt Ltd (“Acmez Technologies,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.acmez.com (the “Website”), and all IT solutions, services, and products offered by us (collectively, the “Services”). By accessing or using our Website and Services, you signify that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not access or use our Website or Services.

Acceptance of Terms

By accessing, Browse, or using the Website or Services, you confirm your acceptance of these Terms and agree to comply with them. These Terms constitute a legally binding agreement between you and Acmez Technologies.

Changes to Terms

We reserve the right to modify or revise these Terms at any time, in our sole discretion. We will notify you of any changes by posting the new Terms on this page and updating the “Last updated” date at the top of this policy. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms. You are advised to review these Terms periodically for any changes.

Services Offered

Acmez Technologies provides a range of IT solutions and services, including but not limited to:

  • IT Consulting

  • Web Development

  • App Development

  • Digital Marketing

  • Data Analytics

  • Business Automation

  • AI Solutions

Specific details regarding the scope, features, and pricing of our Services will be outlined in separate service agreements, proposals, or statements of work, which will be incorporated into these Terms by reference.

User Responsibilities

As a user of our Website and Services, you agree to:

  • Provide Accurate Information: Ensure that all information you provide to us is accurate, complete, and current.

  • Lawful Use: Use our Website and Services only for lawful purposes and in compliance with all applicable laws and regulations.

  • Prohibited Activities: Not engage in any activity that could harm, disable, overburden, or impair our Website or Services, or interfere with any other party’s use and enjoyment of them. This includes, but is not limited to, distributing malware, engaging in phishing, or attempting unauthorized access to our systems.

  • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Intellectual Property Rights

All content, features, and functionality on the Website and provided as part of our Services, including but not limited to text, graphics, logos, images, software, and their selection and arrangement, are the exclusive property of Acmez Technologies, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website or Services, except as generally and ordinarily permitted through the Website’s functionality or with our express written consent.

Payments and Billing

If you engage in any paid Services, you agree to pay all fees and charges associated with your selected Services in accordance with the payment terms agreed upon in your specific service agreement, proposal, or statement of work. All payments are non-refundable unless otherwise explicitly stated in writing.

Disclaimer of Warranties

Our Website and Services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Acmez Technologies disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our Website or Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.

Limitation of Liability

In no event shall Acmez Technologies, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Website or Services.

     

  • Any conduct or content of any third party on the Website or Services.

     

  • Any content obtained from the Website or Services.

     

  • Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

     

Our total liability to you for any and all claims arising out of or relating to these Terms or your use of the Website or Services will not exceed the amount paid by you to Acmez Technologies for the Services in the twelve (12) months preceding the event giving rise to the liability, or INR 5,000, whichever is less.

Indemnification

You agree to defend, indemnify, and hold harmless Acmez Technologies, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website or Services, including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms.

Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or the Website or Services shall be brought exclusively in the courts located in Roorkee, Uttarakhand, India.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Entire Agreement

These Terms, together with any applicable service agreements, proposals, or statements of work, and our Privacy Policy, constitute the entire agreement between you and Acmez Technologies regarding the Website and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website and Services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Phone: +91-78178-97978
Email: info@acmez.com
Regd. Office: 651/23, Ganga Enclave, Sainik Colony, Roorkee-247667, District-Haridwar, Uttarakhand, India.

Last updated: July 16, 2025